Questions often asked
Please read the following answers if you have anything you don’t understand.
We pay precise attention to our school information but have to consider our data is not the latest one and may involve some mistakes during inserting it. When you find any mistake, please inform the correct information to our head office through the form of Contact us. Our office will confirm it and take necessary procedures.
All the school information provided by Gaccom is acquired through official channels of local governments. We try to get them continually through official channels when the information is not the latest and not enough.
We appreciate your information. We will add it to our link immediately after the site for the information is provided to us through “Contact us” page.
You are able to participate in only the community of the school where your child attends. And you can stay continuously in the community even after your child graduates from the school.
The users in the same community can always view names, gender, prefectures and towns you live and self-introductory sentences. The grade (or year of entry) is necessary to decide the grade group of the users. These are necessary information to have mutual communication among parents. The other information can be chosen from one of the three following information. They are “Open info in the community of the same school”, “Open info in the community of the same grade” and “Closed info”. Any information you choose never opens outside of the school community.
・”Open info in the same school community” ： It is possible to view the info for the users registered in the same school community.
・”open info in the group of the same grade” ： It is possible to view the info for the users of the same grade (the same year of entry) in the same school.
・”Closed info” ： No one can view it.
The info except the constantly open info is closed in default. We ask positive opening of the info for progressing mutual interchange among the parents.
The plural numbers of children can participate in the school community by a user account to Gaccom. The user profiles in the school community can be viewed in the family page and the profile of the parent with two children also can be inserted in the same profile. Therefore we recommend one registration to the community as one family. The plural registration by one family doesn’t matter if you have any particular reason. You do not have any problems to make more than one registrations in the same family for the purpose of several members searching information individually.
We would like the users to refrain from money transactions on the bulletin boards related to giving or exchanging school goods. We assume the exchange of goods between users should be without cost just among between the neighboring friends. Gaccom office never owes any responsibility of troubles caused by any kinds of transactions. Please note that any trouble must be settled among the users engaged in the transaction just same in the real community.
The school community provided by Gaccom is just a tool to prompt the mutual interchange of families contacting through their children. When you have some troubles among the users, we ask you to settle them just same as in the relation with your friends.
You can participate in the school community Gaccom by disclosing your name and the grade of your child and you are obliged to send a message for clearing who you are at the time of joining. We ask this procedure to find out each other easily just same as in the real school. Please inform it immediately to Gaccom office when you come across with such information that the unknown person joined the community or something different happened in the community.Gaccom office will then temporary stop the suspicious user’s account at once and confirm the preson’s identification by e-mail. After we get the information about the person, we will send confirmation e-mail to the user who reported to us and to the other members of the community as well.Then we release the login once stopped upon confirming his identification.
The school community provided by Gaccom is the site for face to face interchange of families just like a real school. We basically ask you to settle the proposal with problems in the community. Gaccom manages to deal with the proposals that need to delete immediately because of clear violation against the regulation and that have nothing to do with the users of the school. We ask your immediate report to us without any doubt in such a case. Gaccom office deletes the proposal against regulations and gives a strict caution to the user or stops the login tentatively. We may check the user himself by confirming his identification.
The supervisor or vice supervisor who formed the group can delete the proposals in the bulletin voluntarily made in the group under his responsibility. Please inform it to a supervisor or a vice supervisor when you find a proposal with problems.
Please change the setting by either of the following methods.
Method 1: To change the setting not to receive e-mail.
*Please refer to “Questions often asked”-I don’t want to receive e-mails.
You won’t receive not only the automatic information service but the information proposed by other users when you change the setting followed by this method.
Method 2: To get out of the group of receiving e-mails.
*Please refer to “Questions often asked”-I want to get out of the group in the community.
When you change the setting followed by this method, you don’t receive not only the automatic information service but can’t confirm the contents of the information at the community screens but can receive e-mail service to a different group posted by other users and system.
・I do not want to receive e-mails; I want to get out of the group in the community; I want to withdraw from the school community; I want to cancel the user registration.
【the method of setting not to receive e-mails】
Login→［▶setting the user］within the left column of the screen→choose [◯ not receive] after following access to ”setting of receiving Gaccom news”, ”setting of receiving message” and “setting of receiving newly coming information on the bulletin board” out of the column ”Change setting”
【Step to get out of the group in the community】
Login→［▶name of school］within the left column of the screen→［▶name of group］→”get out of the group”. You can’t send the information or automatic notice page to the group and can’t view the proposals of other users when you get out of the group. But you are able to send message or view pages of other group as usual.
【Step to withdraw from the school community】
Ｌｏｇｉｎ→［▶profile of the child］］within the left column→push down the button”［delete info］of the selected child. You withdraw from the school community when you cancelled the child info and you can’t view it. But Gaccom news (web magazine) will be delivered to you and you can send your information to “Bulletin Board to Everyone”.
【Step to cancel the user registration】
Ｌｏｇｉｎ→［▶setting user］within the left column→push down the button”［cancel confirmation］out of the column of “cancel Gaccom user”. When you cancel the registration of a user, Gaccom news (web magazine) won’t be delivered and you can’t send the information to “Bulletin Board to Everyone” (but you can view it).
How to Deal With A Mobile Phone
You can use your mobile phone to make an access to the school community service provided by Gaccom.
You need to change to PC version when you use a smart phone or a tablet to make an access to the school community service provided by Gaccom.